Orders reviewed today
2,184
12 exceptions cleared
Commerce Operations Platform
Your listings are live on 4 marketplaces. Something just changed.
Kenddi is one workspace where marketplace ops teams check catalog accuracy, track every order state change, and validate shipments before cutoff — across Shopee, Lazada, and TikTok Shop. No more tab-switching. No more spreadsheet reconciliation.
Kenddi app preview
LiveListings in sync
8,420
Shopee + Lazada connected
Recent resolved jobs
- 3 stuck orders escalated to fulfillment1m ago
- Price mismatch on 12 Lazada SKUs fixed6m ago
- Shipping params validated for batch #84712m ago
Built for teams selling across Southeast Asian marketplaces
ShopeeLazadaTikTok ShopTokopedia
0+
orders tracked this month
0%
sync accuracy across channels
0+
listings monitored daily
A supplier changed 200 SKU prices overnight
Your Shopee listings say one thing, Lazada says another, and a customer already screenshot the mismatch. You need one place to see which listings drifted and fix them before more orders land on wrong prices.
12 orders stuck in 'pending' since this morning
Support is asking for updates. Fulfillment says they never got the handoff. No one knows which orders are actually blocked vs. just delayed. You need a single timeline showing every order state change, not 4 tabs and a group chat.
Pickup cutoff is in 2 hours and 3 shipments aren't ready
The shipping parameters failed validation but no one flagged it until now. Tomorrow, those customers get a 'delayed' notification. You need the check to happen before the cutoff, not after the miss.
The job to be done
Every marketplace ops team runs the same jobs every day. Most do it across 4 tabs and a group chat. Kenddi puts it in one place.
What you can do
Six things your team does every day, in one workspace.
Catalog sync across every channel
Compare listing status, prices, and attributes across Shopee, Lazada, and TikTok Shop in one view. Spot mismatches before buyers do.
Full order lifecycle in one timeline
See every state change from placed to delivered. When support asks 'where is this order,' you have the answer in seconds, not minutes of tab-switching.
Shipping validation before cutoff
Check weight, dimensions, and logistics parameters against carrier rules before dispatch. Catch errors that would fail at pickup.
Every integration event in one feed
API calls, sync results, webhook payloads, token refreshes — all timestamped in a single activity log. When something breaks at 2 AM, your morning starts with context, not questions.
Connection health at a glance
See which marketplace connections are healthy, which tokens expire soon, and which endpoints returned errors last. No surprises during peak hours.
Role-based access for every team
Give fulfillment access to logistics, support access to orders, and ops access to everything — without exposing API keys or admin controls.
How it works
Connect, review, and fix — in one pass, every morning.
From ops teams who switched
“We stopped asking each other what happened and started seeing it ourselves.”
“We used to start every morning reconciling Shopee Seller Center against our spreadsheet. Now the catalog diff is just there. Our daily ops review went from 3 hours to about 40 minutes.”
Mei Lin T.
Operations Lead, Multi-channel Seller, SG
“When a buyer complained about wrong pricing on Lazada, it took us 20 minutes to even find which SKU drifted. With Kenddi we would have caught it in the sync check before it went live.”
Andi P.
Marketplace Manager, E-commerce Brand, ID
“Support kept pinging fulfillment on Telegram asking 'what happened with order X.' Now they just check the timeline themselves. That alone saved us hours of back-and-forth every week.”
Ratchanon K.
CS Team Lead, Fulfillment Agency, TH
FAQ
Questions we get from ops teams evaluating Kenddi.
Seller Center shows you one marketplace at a time. If you sell on Shopee and Lazada, you have two dashboards with no shared view of catalog accuracy, order status, or shipping readiness. Kenddi pulls data from both into one workspace so your team runs daily ops in one pass instead of switching tabs and cross-referencing spreadsheets.
Ops leads use it for the daily catalog and order review. Support uses the order timeline to answer buyer questions without pinging fulfillment. Fulfillment checks shipping validation before cutoff. Each role sees what they need — no one gets exposed to API keys or admin functions they don't need.
About 5 minutes per marketplace. You authorize through OAuth (no API keys to copy-paste), and Kenddi starts syncing your catalog, orders, and logistics data. Most teams run their first full ops review the same day they connect.
Yes. Shopee is a first-class integration. The catalog sync, order timeline, shipping validation, and activity feed all work with a single marketplace. The multi-channel view becomes useful if you expand to Lazada or TikTok Shop later — no migration needed.
Start with one job
What breaks first in your daily ops? Start there.
Connect one marketplace, run one morning review, and see what your team has been missing in the tab-switching. Takes 5 minutes to set up.